Microsoft teams login loop iphone We are a community that strives to help each other with implementation, adoption, and management of Microsoft Teams. You can approve the authentication by long-tapping the Duo Push notification from within the Microsoft Teams app so the Teams app maintains focus. Jun 20, 2022 · Every morning MS Teams application on my iPhone (iOS 15. If found, try to remove them. Nov 8, 2022 · I have been using Teams in Browser Chrome on my personal MS account for a few years now but over the weekend began getting stuck in a login in loop (Checking credentials, Initialising, Loading then returning this message "To open the web app, change your browser settings to allow third-party cookies or allow certain trusted domains. Mar 29, 2024 · If you have Microsoft 365 administrator account, you can try following documentation: Fix Teams sign-in errors - Microsoft Teams | Microsoft Learn If you're an end user, you can also try following the troubleshooting steps outlined in the document: Fix Teams sign-in errors - Microsoft Teams | Microsoft Learn May 29, 2021 · Hi, I am having huge issues logging into the CVR version of teams. microsoft useless im afraid (4 months of support with them refusing any face to face support in person). When I click "login another way", the only two options are the authenticator and to enter a code, which tells me to view it on the authenticator. It can logon, go to all admin centers, but Outlook and Teams both have the same issue: the new window opens and there is a loop between outlook. Restart Teams: Open Microsoft Teams again, enter your credentials, and see if the issue persists. Uninstall and reinstall Microsoft Teams desktop version from user's computer. I need Teams on my phone for Jun 19, 2020 · Good day! Hope you are doing well. Then, launch the Teams app. Like part of the Teams app considered me to have a valid login, but some code did not. For unknown reasons, your Teams client fails to connect to Microsoft’s servers and validate your credentials. 1 and after installing the app you login, it gets our app protection policies and seems to work normal but once you close of the app go to open again it just flashes and closes out. com domain. I enter this code then when I get put back into the app it Apr 13, 2021 · Has anybody been using ADFS with Teams noticed an issue with the last two firmware updates, when performing logins off-network? I have a customer running Yealink MP56 phones and the latest firmware 122. My tip is to re-install Teams and then your first logon attempt should be using your work/business/school logon first, before any personal MS account logons. Enter the provided verification code. We will be happy to help you. I have tried many ways but I still cannot get it work. Jan 31, 2023 · You may refer to link: Teams web client is stuck in a login loop - Microsoft Teams | Microsoft Learn. When trying to add my work Microsoft Exchange mail account on my iPhone SE which is on iOS 14. After MFA completes and the phone returns to Teams, the error message is displayed. Jun 21, 2023 · Sorry to hear you're stuck in a login loop. Go to Start Menu - Settings - Accounts - Email & accounts; Add a work or school account - Login with the user's UPN Apr 28, 2023 · Hi team. Cause This is a known limitation on iOS devices, where the Microsoft Teams app loses context when it is not in focus. Can you try to perform resolution steps below: 1. Jan 5, 2024 · We were doing some basic testing of the Microsoft Loop app before publishing on our company portal site. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. I also tired to login in to my account in a different iPhone, same issue. com. You can choose to Offload App or Delete App according to your need. In the meanwhile, it is suggested you to contact your IT admin to check whether they have restricted the login permission of Teams for Mobile. Go to Windows Credentials and look for any credentials related to Microsoft Teams. All of them loop. Sep 13, 2024 · Microsoft's back-end support team should check the advanced logs. This time I have manually typed in my old teams email. dylanlogan . You will have to quit the app as well which is done by looking at the toolbar below, finding teams, right-click and “quit Mar 26, 2021 · Please note, this is a peer-to-peer support forum meaning I'm just fellow regular MS Team forum users like you who are trying to help other MS Team forum users with their MS Team issue. We are glad to assist. Here is my issue:I am unable to stay signed Oct 15, 2024 · If the issue persists, if there is no other admin to help you with this, please contact Microsoft hotline and the technical support team will create a service request ticket for you. Feb 17, 2025 · A client was facing an issue where end users were stuck in a login loop when trying to access Intune-managed apps (such as Outlook and Teams) on their mobile devices using their corporate credentials. Prior to Uninstall of each app stop the app and clear the data then uninstall all microsoft apps: a. Based on your description, the infinite login loop after password resets is likely related to your company’s Microsoft Intune or Conditional Access configurations. config/Microsoft. Default sign-in method: Microsoft Authenticator - notification Microsoft Authenticator iPhone 14 Pro. 94. App config policies: one for Office 365 account config the other for general outlook config settings which targets both iOS and Android (screenshots attached) Apr 28, 2023 · I got in the habit of killing the app if I saw a login page, and re opening it to use fingerprint instead. com and under security and info, you can manage login verification methods. To find contact number of Data Protection team, please check Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn. They were using MS Teams using their e-mail set up on custom e-mail server using @Company portal . On your mobile device, go to aka. Succeeded! Good job! You have successfully configured your security information. And yes, the account was new. Due to the limited permissions and access resources of our forum moderators, we are unable to collect certain types of log information in public forums for Aug 8, 2022 · My account on M365 is having login issues. On the desktop version (MS Teams Preview on Ubuntu): Even worse, I end up in an infinite loop too. Nun haben ein Nutzer und ich ein Login Loop Problem das ich nicht wirklich einschätzen kann, der Ablauf ist so: 1. Mar 9, 2024 · Microsoft Authenticator app generates Time-bound one-time passcodes or TOTPs for user authentication. It keeps redirecting to Authenticator to enter the code, I enter the code and it redirects me back to Teams where nothing happens and it redirects me back May 26, 2023 · I was able to finally get out of this loop. Apr 30, 2020 · However, I found a workaround when it happens: close the Teams app and the authenticator application. When you click the meeting link, it should open the Teams for Work/School application and give you the option to join the meeting as a Guest. By following these steps, you should be able to diagnose and possibly resolve the issue. Aug 26, 2023 · When I open Teams on my iPhone 11 it open Microsoft Authenticator and gives me a number to put in to the Authenticator appthe app that is already open. Mar 25, 2020 · 2: Go to https://teams. I then have that same GMail account used against a personal setup of Teams. I’d be happy to help you with your concerns. I can log into Office on the same mobile device. When I first open the app I receive a message that says "App Access Blocked: To access your data associated with acccount [account_email], your organization requires this app run on iOS 16. To sign out of teams, go to your initials and click on it. Feb 3, 2024 · I am the sole administrator for my small Microsoft Teams/365/One Drive group - 25 people. Surprisingly it let me login to the MS Community. I am using the Microsoft Authenticator App, as this is the app that is causing all of the issues and asking for an input into the app when the app itself is the one opening this link. Oct 14, 2024 · I can imagine how frustrating this may be. May 29, 2020 · JoacimHansson1 I have the same issue since this weekend. Steps to produce: 1. Same issue on my iPhone (Teams App, iOS 15. So in this case, I'm Non-Microsoft Staff I don't have access to your account nor I'm authorized to do so. Just updated the iPhone app and am stuck in a weird Teams loop. Jan 28, 2025 · Remove Credentials: In Credential Manager, look for any entries related to Microsoft Teams or Office. My name is Furkaan, a user just like you. Jan 18, 2025 · My MS Teams got stuck in login loop in MACBOOK AIR M2 , i tried all follwing steps suggested by internet , help me to rid of it This thread is locked. o… Nov 16, 2022 · Thank you for posting to Microsoft Community. I installed on multiple iPhones one with the latest 17. Sign-in and sing-out couple times. Add a work or school account to the user's PC. This issue occurs if you use the Trusted Sites feature in your browser and you don't add the URLs for Microsoft Teams to the list of sites that your browser Search for Microsoft Teams keys in keychain. I hope this Apr 2, 2024 · I am able to access Teams on desktop as I am already logged in there and ready to go through my work laptop. I've tried the steps of this page using Chrome, Firefox and edge: Sep 19, 2024 · Q: How do I fix a Microsoft Teams login loop on my iPhone or Android device? A: For mobile devices, try updating the Teams app, clearing its cache and data, and restarting your device. Close Microsoft Teams (Check out if appears in Windows toolbar and close it Jun 19, 2024 · Hello, I recently rejoined a firm and I am having trouble signing into my Teams and Outlook with my work account. So far only disabling passwordless authentication is helping and lets me use Teams. i solved it myself . Apr 8, 2025 · Can't log into Microsoft Teams on iPhone because Authenticator App is displaying code, but there is nowhere to ENTER the code Previously when I've signed into Teams on my phone, a separate dialogue box would pop up for me to enter the code displayed in the Authenticator app, but that isn't happening. Jul 28, 2023 · When enabled passwordless login, MS Teams asks in the loop of authentication. 3: Login. Aug 1, 2024 · And may I double confirm if you are using Microsoft Edge, is there the same issue? If the issue is in Teams for iOS app, you may need to have a try to update Teams app and check again. 6. Dec 10, 2024 · Follow the prompts to download and set up the Microsoft Authenticator app. Click on offload app. Add photo inspiration to a Loop page using your phone camera or camera library. Oct 17, 2023 · 2. In this case, as an end user, you can't resolve the issue yourself, and you'll need to report the issue to your administrator or IT department. We are a community that strives to help each other with implementation, deployment, and maintenance of Teams. then I tried on the 3rd phone, issue still exists. 0. Team today. Right (two finger) click this item and select the delete option, then close the Keychain Access app. I doubt this a phone issue. 5) is stuck on sign-in, in the infinite loop MS Teams <-> Authenticator app (the only thing that helps is to click very fast to sign out and re-sign in again). Also having issues on the app. Sign out of Microsoft Teams and Outlook . When I try I different way and use the code provided and copy and paste it says it is the wrong code every single time. Remember to keep your login details safe and don’t share them with anyone. I would like to cooperate with you working on this case. Remove these entries. That support team there will have the correct channel and resources to help you. Devices are automatically randomly disconnected from Teams. 1, I get into an infinite login loop. Users with iPhones may experience problems that hinder their use of the app. If you are using a work or school account, please see Set up an authenticator app as a two-step verification method - Microsoft Support May 13, 2024 · We warmly welcome you to Microsoft community. Oct 6, 2022 · Microsoft Teams Top Contributor: EmilyS_726 Teams web client is stuck in a login loop Hello, When I try to connect to my teams account (free) on the browser app When trying to add my work Microsoft Exchange mail account on my iPhone SE which is on iOS 14. Steps are: 1. Dec 28, 2022 · Teams, OneDrive, and Edge all work and are deployed as required from Intune. Teams c. You should now be prompted to sign back into Teams. In both instances I'm stuck in a very frustrating login loop. Go to Control Panel and search for Credential Manager. Dec 29, 2024 · The device can't sign in to Teams or is stuck in the sign-in loop. I am using an iPhone 15. I've cleared browsing history, switched to three different browsers, including downloading Edge and trying that, and using Chrome Incognito. Share a Loop page with your teammates. just delete Microsoft authenticator as an option and then re-add it. Both on my iPad and on my iPhone, I keep having to log in over and over again. 1 and one with 16. The apps would continuously switch between the managed app and Microsoft Authenticator, preventing a successful login. Relaunch Microsoft Teams. Apr 10, 2025 · Hi GAStav, Thank you for sharing the details of the authentication issue affecting iPhones in your organization. Then you open only the authenticator and wait until Face ID has authenticated you and you can see your accounts. May 13, 2024 · We warmly welcome you to Microsoft community. But when I click on teams from the office365 panel, I end up in an infinite loop. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! A Subreddit for discussion of Microsoft Teams. No success. to better assist you. I can also access my email without a problem, but the same thing happens when i try to go to my Microsoft account. Apr 7, 2021 · It appears to be an issue between the Microsoft Authenticator app and Teams. Apr 16, 2024 · 2. May 15, 2025 · When you try to open Microsoft Teams in Microsoft Edge, Google Chrome, Mozilla Firefox, or Safari, or access Teams from within an app such as Outlook on the web, the Teams app doesn't load. Apr 2, 2025 · No success. If you still don't see the sign-in window, try closing and reopening the Teams app. Download Microsoft Teams for desktop and mobile and get connected across devices on Windows, Mac, iOS, and Android. Just take these steps. 6. I installed the authenticator app, then when I try to login, it tells me to use the authenticator app to approve the authenticator app. Our organization is using Conditional Access policies to require MFA via the Microsoft Authenticator App. msc into the "own certificates" as well as "trusted root certificates" folders. 2021033002 can no longer login using either the device login code or typing user/pass. Restart Your iPhone: Try restarting your iPhone to see if it resolves the issue. See full list on learn. Open Teams. . Click Next. Here are what I have tried. Close teams from task manager 2. You can do this by going to Settings > Accounts > Microsoft Account > Security > More security options > Identity verification apps > Microsoft Authenticator Jul 11, 2023 · Hi Richard, I'm sorry to hear that using your iPhone to access your Teams work account is giving you difficulty. I still see my account on the selection screen but once I select it I get stuck in the loop again. But the authenticator app is also requesting the code from said app in order to successfully sign onto the authenticator app. I am successfully signed into Teams on my Mac computer and can use if with no problems. Mar 19, 2025 · Microsoft Teams is a very popular tool that facilitates the connectivity and collaboration required by the remote workforce. Nothing ever pops up to enter the number. Nov 28, 2022 · New install. 1. - Logout system tray. Hi everyone, Got an issue I just can’t fix. I was trying to log into the Teams app on the phone (Android) but I am unable to do so, because every time I open it, I am being Sep 24, 2023 · I've been trying to login to my microsoft account but keeps asking for my login information after I filled it in correctly. Oct 11, 2023 · Safari-iPhone. Tap Get and confirm to install the Loop iOS app. " so now can Microsoft will even tell you this is a bad idea and that you will have down time and you may lose data. Apr 13, 2021 · Has anybody been using ADFS with Teams noticed an issue with the last two firmware updates, when performing logins off-network? I have a customer running Yealink MP56 phones and the latest firmware 122. Teams Login loop. For my suggestion, you may try following workaround: 1. " so now can Mar 6, 2024 · Unable to Login to Teams on iPhone app I am currently unable to log in to the Teams app on my iPhone. Azure AD Sign-In log displays MFA success. Company Portal 3. We are glad to assist! Based on your description, I understand you concern with New Teams Stuck in Infinite Sign-In Loop. Oct 6, 2022 · Microsoft Teams Top Contributor: EmilyS_726 Teams web client is stuck in a login loop Hello, When I try to connect to my teams account (free) on the browser app Jul 24, 2023 · However, I am not getting a prompt to enter the number when I open the app nor am I getting a notification to approve the sign in. However, yesterday on opening, it prompted me to enter credentials for an old organisation that I Oct 23, 2023 · Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. I can log in to my Xbox account on my pc in chrome, but when i click on Microsoft account i get the login page again, and then i get the login loop again. When I try to sign into Teams, I get redirected… Jan 13, 2025 · However, Microsoft has a specific channel Microsoft Copilot - Microsoft Q&A. I successfully setup my device and I was able to setup Company Portal and MS Authenticator. Basically in order to access the O365 login page, I need a code from the authenticator app to login successfully. I have followed the directions from teams to allow the websites to use cookies specified by Microsoft. I recommend you post a new thread (click "Ask a question" and add the tag Microsoft Copilot, in the Tags field) there for expert help. Jan 13, 2025 · This issue requires extensive knowledge of the MS defender app and Microsoft Security and compliance, unfortunately, our team mainly handles queries related to Microsoft Teams/ Outlook features. My administrator had previously turned off all TFA requirements on our login settings. Microsoft Authenticator d. Couple of weeks ago, I accidentally deleted my account from my MS Authenticator. This account is a Global Admin. It says no account found. Chrome-windows PC. Os produtos de terceiros mencionados neste artigo são produzidos por empresas independentes da Microsoft. Aviso de isenção de responsabilidade para informações de terceiros. 4: Download the most recent Teams executable that is compatible with your pc. More helpful resources. You may see a Teams icon with a red dot or an exclamation mark. However, there was an option to reset all device login history. You can use it to fix any issues with the Teams app causing sign-in problems. I've tried the steps of this page using Chrome, Firefox and edge: Apr 15, 2020 · Since the issue only happens in Microsoft Team desktop version, we can try the following methods, 1. Since it would present a login page, but killing the app and restarting could avoid it, it seemed like the login page was being shown when it shouldn't be. Still stuck in the loop. I enter this code then when I get put back into the app it Microsoft Teams is a collaboration platform that allows users to chat, meet, call, and collaborate in one place. I've tried logging in using my password, a pin and the microsoft authenticator. This article looks at common issues with Microsoft Teams not working on iPhones and provides simple solutions to help get around them. Clear teams credential cache through: Search for Credential Manager or go to Control Panel > credential manager > Windows credential> Delete all teams cache 3. Getting an unknown error and fall into a login loop. I just signed in to Ms. I have installed the Global root CA and sub-root certificates of my company from the internet as well the SSO CA and sub SSO CA certificates using certmgr. However, I cannot sign into the app with the account on the iphone app. I recently purchased a new iPhone and MacBook. This time I have manually typed in my teams email. Give feedback. It should be something to do with my TEAMs account. Also, know that Microsoft Teams is a platform created by Microsoft Corporation that facilitates communication and collaboration for both professional and educational settings. Install Teams and add account. A Subreddit for discussion of Microsoft Teams. Due to the limited permissions and access resources of our forum moderators, we are unable to collect certain types of log information in public forums for Dec 3, 2024 · The Data Protection Team is the only support team to verify and reset the account. If Teams is still running, right-click the Teams icon in the dock, and then select Quit, or press Command (⌘)-Q. You can vote as helpful, but you cannot reply or subscribe to this thread. Your Windows PC comes with a handy app repair tool. Instructions for macOS. Upon a log-in, it will then ask me to verify using a text message (company policy), however I enter the code I received and then it immediately asks for it again over and over again till. Enter my Email: *** Email address is removed for privacy *** 3. Here are some tips and an example of a prompt to help you navigate the IVR more Feb 23, 2025 · Dear Alfie, Good day! Thank you for posting to Microsoft Community. Install outlook and add account, which forced me to reinstall Company Portal and SMS authenticate myself. There are numerous solutions to the Microsoft Teams app's iPhone compatibility issues. In the new iPhone Storage interface, you can view the storage usages of all apps on this iPhone. Microsoft Teams stops responding (freezes). Which stuck in a loop forever. 2. I use my office email id to log into my MS Teams and use Microsoft authenticator to login. com Mar 19, 2024 · Check for Updates: Make sure both the Teams app and the Authenticator app on your iPhone are up to date. Click READY. A front-line technical support engineer can also have a specific support team investigate some specific situations further. I am Jennifer, an Independent Advisor and Teams user like you. Apr 4, 2020 · For this purpose I installed the Microsoft Teams App on my IPhone but as I said same issue. Aug 6, 2024 · Hi,My old account at the company was removed, and a new one was created. My issue was I installed teams under my name and the shortcut was pointing to my user locations. Download Microsoft Edge More info about Internet Explorer and Microsoft Edge Table of contents Exit focus mode May 15, 2025 · Feche o Safari, abra-o novamente e navegue até teams. ) Wir starten die Teams Desktop Applikation (unabhängig von office 365, wir verwenden Office 2016) 2. If issues persist, uninstall and reinstall the app. Thank you for trying out the Loop mobile app. 4. If the issue persists, try to reset your Microsoft Authenticator app. Note: Phone support team or AI may ask for subscription, domain, phone number or alternate email address for verification process. Microsoft will even tell you this is a bad idea and that you will have down time and you may lose data. Oct 3, 2023 · Microsoft Teams on IOS won’t let me sign in. Para obter mais informações, confira Limites e especificações para o Microsoft Teams. Oct 2, 2020 · Wir nutzen MS Teams seit etwa einem Halben Jahr in unserer Firma als internes Coms Tool. Sometimes, outdated apps can cause compatibility issues. i could access my work microsoft account for teams and office on all devices (iPad, pc, mac) except my iPhone, my personal microsoft account was unaffected - despite me seeing in the authentication app both work and personal Sep 29, 2023 · I've been trying to login to my microsoft account but keeps asking for my login information after I filled it in correctly. Nov 11, 2020 · Confirm the Teams folder has been removed by listing the directory contents again by typing: ls. But the app may sometimes get stuck in the “Checking Your Credentials” loop. Breaking the authenticator loop on your new phone can be frustrating, but there are a few solutions to try: Reinstall and Reset Authenticator: Completely uninstall the Microsoft Authenticator app from your new phone. Tells me to re-enable authentication. Uninstalled and reinstalled. Other way is, Open iOS settings > navigate to the apps list Find Teams and tap to clear or reset cache option. Apparently my account somehow got marked as having already been signed into a Microsoft Authenticator App on some device in the past. Download Teams for Work/School application on this link: Download Microsoft Teams Desktop and Mobile Apps | Microsoft Teams [34ad-038a-27f-2a9b] Open the Teams app without logging in. The only solution is to remove ~/. ; Sign in by using the credentials of the user account that you want to test. Microsoft Answers community for Microsoft Loop. I've tried the steps of this page using Chrome, Firefox and edge: Deleting Teams cache folder. 2. Oct 28, 2023 · You can do this by going to Settings > Apps > Microsoft Authenticator > Storage > Clear Cache and Clear Data. Mar 26, 2024 · Dear chare_tsf . The two account types were clashing in some way. Outlook b. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! Sep 21, 2022 · You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. I have tried restarting my phone, adding/removing my account from the app, and reconnecting to the internet. Nov 16, 2022 · Thank you for posting to Microsoft Community. microsoft. The app can be reinstalled by first uninstalling it, restarting the phone, and then signing back into it. We have another dedicated community where you can find experts with the resources needed for this particular query, Security, Compliance, and Identity You can approve the authentication by long-tapping the Duo Push notification from within the Microsoft Teams app so the Teams app maintains focus. 2021022403 or 1449/1. Jun 13, 2024 · Hi Kristy, Thank you for reaching out. As not a Microsoft account, at setup stage this would have essentially created a Microsoft account using GMAIL email as login. Unable to log into Microsoft Defender on my iphone. I am able to approve the sign in when trying to log into my microsoft account but I still cannot get into Feb 2, 2024 · I'm caught in a login loop for Microsoft 365. As another suggestion, please contact Microsoft support team to create teams ticket for remote session for further investigation (Need to analysis your local network environment and windows OS). You can do this by right-clicking on the Teams icon in the system tray and selecting Quit. It's just Outlook mobile that does not sign in. Close Microsoft Teams: Quit the application if it is running. Enter Description . May 11, 2022 · Side note- In Chrome I can log in to Office365 like a charm. Edge-iPhone. Regarding the issue, there isn’t a direct setting within Teams to disable auto-login as for now. Start Microsoft Teams again. Click NEXT. Jun 21, 2022 · Side note- In Chrome I can log in to Office365 like a charm. Both through browser (tried chrome and edge) -- see screenshot. Jul 24, 2023 · However, I am not getting a prompt to enter the number when I open the app nor am I getting a notification to approve the sign in. When I tried to login to my Teams, it asks me to provide approve on Authenticator or provide a security code. I'm now stuck in a loop where Teams wants two factor identification and when I go into Authenticator it too wants… A Subreddit for discussion of Microsoft Teams. We are glad to assist! Based on your description regarding "I can't sign into teams on either my phone or my PC as im in the authenticator loop. Refer to Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn. 3. Uninstalling Authenticator didn't help, it's still stuck in some weird loop. Dec 2, 2022 · 3. Edge-windows PC. Microsoft Teams is a collaboration platform that allows users to chat, meet, call, and collaborate in one place. Go to https://mysignins. I can't bypass it to login to Outlook or Excel. Action required. Locate the iPhone Storage and tap on it. Feb 4, 2024 · It is my belief that the original loop problem for was due to having a business and personal logon within the old client version of Teams. Sep 22, 2023 · Thank you for posting this case in Microsoft Community! As mentioned, you are stucking in Microsoft Authenticator App loop when trying to login to a new device with the same mail account. Sep 29, 2023 · I've been trying to login to my microsoft account but keeps asking for my login information after I filled it in correctly. Jul 31, 2024 · Resolving issues with device enrollment and Microsoft Teams access often requires a combination of ensuring proper app permissions, removing conflicting data, and checking for IT configurations. Sep 19, 2024 · Q: How do I fix a Microsoft Teams login loop on my iPhone or Android device? A: For mobile devices, try updating the Teams app, clearing its cache and data, and restarting your device. 3) with no issues. Mar 13, 2025 · Just for an example reference: I am sharing one thread URL where one Microsoft Agent Moderator has mentioned some detailed information about phone support: I cannot Login to my Admin Account - Microsoft Community. This will bring up a menu and at the very bottom of it, there is an option to sign out. Now they have introduced an AD deployment using this domain name and domain accounts naming,… Mar 31, 2023 · For example, uninstall and install couple times, Reset the TEAMs from iPhone settings. The login loop is usually due to the account not showing as licensed for the 365 Business/Enterprise version of Teams. Select Done to continue logging in. In 4-6 attempts (each successful one) it resets authentication way. ). Feb 28, 2025 · Open a web browser, and then go to the Teams Sign in test. Apr 6, 2023 · Hello Esther, My name is Indhurani, I'm sorry that you are experiencing this issue, and I will try my best to assist you. Please try clearing the Teams cache using the following steps and see if it helps resolve the issue: 1. Go to: Settings -> Mail -> Add Account -> Microsoft Exchange. 7 or higher. Jul 21, 2022 · Dear Microsoft, It is really painful that one would experience such problems as simple as "Sign In" and "Session Management" from a giant company like you. " My sincerest apologies for the inconvenience this might be causing you, I would like to share some information with you, since we have dedicated support tea Get ready to experience Loop on the go, anywhere. Apr 2, 2024 · I am able to access Teams on desktop as I am already logged in there and ready to go through my work laptop. Reboot 6. Collaborate better with the Microsoft Teams app. Do the user have different email address registered to a single MS Teams account. The whole process should look something like the following: computername:~ yourusername$ cd ~/Library/Application\ Support/Microsoft computername:Microsoft yourusername$ ls Teams computername:Microsoft yourusername$ rm -rf Teams computername Apr 19, 2025 · Employee stuck in Authenticator login loop when trying to access Teams/Microsoft 365 on browser They are able to use the app on their phone, but unable to access Teams, or any other part of Microsoft 365 through their browser. Feb 27, 2021 · Signing into your Microsoft Teams account shouldn’t take more than a few seconds. Signing into Microsoft Teams on iPhone: Signing into Microsoft Teams on your iPhone is a Sep 16, 2024 · Teams is stuck in a login loop in Microsoft Edge If you are using Microsoft Edge, or the older Internet Explorer ( which is officially retired, so it’s time for a change! ), you may find that Jul 15, 2020 · Ms. Get started with Microsoft Loop Loop mobile FAQ page. Good day! Thank you for posting to Microsoft Community. Deleting Teams cache folder. 36 running Teams App 1449/1. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! Mar 2, 2025 · I am using Teams with a personal Microsoft account (Microsoft 365 family plan). 5: Teams should be installed by the person using it (luckily the user was a manager and had rights). Nothing is clearing the loop. 1). Users cannot complete the login procedure when the Microsoft Authenticator is stuck in a login Sep 23, 2023 · When I access the app I keep getting put into an authentification loop which requires me to receive a code via the authentication app. Chrome-iPhone . However, we need more information the following. I’m sorry to hear you’re having trouble with Microsoft Teams on your iPhone. Another method involves clearing the Teams app cache, uninstalling the application Jan 29, 2021 · Hello, our client has an issue with MS Teams. If you are using a work or school account, please see Set up an authenticator app as a two-step verification method - Microsoft Support Jan 13, 2025 · However, Microsoft has a specific channel Microsoft Copilot - Microsoft Q&A. Have you tried Offloading and Reinstalling the App? Go to Settings > General > iPhone Storage > Find Microsoft Teams and select Offload App. Sep 23, 2024 · Good day! Thank you for posting in the Microsoft Community. 15. Jul 29, 2024 · Fix 3: Repair or Reset Microsoft Teams on Windows. May 6, 2021 · I have previously been using Microsoft Teams on my Macbook Pro (M1 Big Sur 11. Within Keychain, search for “Microsoft Teams” to find the Microsoft Teams Identities Cache entry. ms/LoopiOS or use this QR code:. So, you need to verify that 365 is set up and migrated properly. But when I click on teams from office365 panel, I end up in an infinite loop. Apr 7, 2021 · Anon4343 have had similar issue for months. Reboot 4. 5. After entering my password or going through Authenticator, I receive a message: No Teams orgs yet Jul 30, 2020 · So for me this makes sense because I have a GMAIL account that was used against the Free version of Teams. You may ask the question in this community. Based on your description, I understand that you cannot login to your work account as you are stuck in an MFA loop. And yes, before you ask, I did restart my phone Click Here goes to web based Teams - teams download goes to open app, open app goes Jan 24, 2024 · After you have uninstalled Teams, cleared the cached Teams data and removed any keychain entry, proceed with logging in to Teams using a web browser then download and install the correct version of Teams for your account. Invite a teammate to a workspace. You may also try clearing Teams credentials following the steps below: Quit Microsoft Teams. 4. I got kicked out of teams, now I can't sign back in. Select it to open the sign-in window. cnajre hrbxv lnva kmbuw yyb otp cgakpoy pudih gpd ubihxv